Why Service Your Ford at Fair Oaks Ford in Naperville, IL
Over 45 years in Naperville, Ford-certified technicians, genuine Ford parts, more than 30 loaner vehicles, and free pickup and delivery — with Service open at 7:00 AM six days a week.
The Service Center You Choose Makes the Difference
When it comes to maintaining your Ford truck, SUV or EV, where you take it matters. At our Ford dealer in Naperville we have been looking after Ford owners for over 45 years, and the Service and Parts departments open at 7:00 AM six days a week — so your F-150 or Bronco Sport can be dropped off before work, or collected from your driveway at no charge.
45+
Years in Naperville
30+
Loaner Vehicles
7 AM
Open Six Days
6
J.D. Power Years
Five Reasons to Service at Fair Oaks Ford
1
Ford-Certified Technicians
Our technicians are factory-trained and Ford-certified, which means they work to Ford's own diagnostic procedures and repair standards on your F-150, Explorer or Escape. Routine maintenance or a complex repair, it is the same team and the same standard.
2
Genuine Ford Parts, Every Time
We use only genuine Ford parts. OEM parts are built to the specification of your Ford model, which keeps the vehicle performing the way Ford designed it, protects factory warranty coverage, and gives a fit aftermarket parts cannot match.
3
We Come to You
Ford Pickup & Delivery collects your vehicle from home or work and returns it washed and vacuumed, at no charge. With Ford Mobile Service, some maintenance happens at your location and the vehicle never leaves at all.
4
Over 30 Complimentary Loaner Vehicles
One of the largest loaner fleets in the area. Drop your car or SUV off for Ford service and carry on with your day. Loaners go to qualifying appointments, so booking ahead is worth it.
5
Open at 7:00 AM, Six Days a Week
Service and Parts open two hours before the showroom, Monday through Saturday. A Naperville Ford can be dropped off on the way to work and collected the same evening.
Service That Comes to You
🚚
Pickup & Delivery, at No Charge
Book your appointment online or call (630) 793-4680 and give us your address. We arrive at the agreed time, collect your Ford, service it at our Naperville facility, and return it to you — washed, vacuumed, and with a report of everything done. Ford Mobile Service can handle some maintenance without the vehicle leaving at all.
Service, Parts and Sales Hours
Service and Parts open at 7:00 AM Monday through Saturday, two hours before the showroom.
The Dealer of Excellence certification measures the customer sales experience and goes to roughly the top 2 to 3 percent of new-vehicle dealers in the United States and Canada, following an in-dealership audit. Fair Oaks Ford has earned it six years running. It recognizes the dealership rather than the service department specifically — but it is the same building, the same people and the same standard your Ford is serviced under.
Ford Service Questions, Answered
The Service and Parts departments are open Monday through Friday from 7:00 AM to 6:00 PM and Saturday from 7:00 AM to 4:00 PM, and are closed Sunday. Sales is open Monday through Friday from 9:00 AM to 9:00 PM and Saturday from 9:00 AM to 7:00 PM. Fair Oaks Ford is at 2055 West Ogden Avenue, Naperville, IL 60540, and the service line is (630) 793-4680.
An appointment is recommended. You can schedule online or call (630) 793-4680. Booking ahead is what secures a loaner vehicle or a free pickup and delivery slot, since both are limited each day.
Yes. More than 30 loaner vehicles are kept on hand, so a Ford can be left for service without arranging another ride. Loaners go to qualifying appointments and are easier to reserve when the appointment is booked in advance.
Yes. Ford Pickup and Delivery collects your vehicle from home or work, completes the service at the Naperville facility, and returns it to you, washed and vacuumed, at no charge for the pickup and delivery. Ford Mobile Service can also handle some maintenance at your location without the vehicle leaving at all.
Yes. Repairs and maintenance use genuine Ford parts, which are built to the specification of the model they go into. That keeps the vehicle performing the way Ford designed it and keeps factory warranty coverage intact.
Yes, six years running: 2021, 2022, 2023, 2024, 2025 and 2026. The Dealer of Excellence certification measures the customer sales experience and goes to roughly the top 2 to 3 percent of new-vehicle dealers in the United States and Canada, so it recognizes the dealership as a whole rather than the service department specifically.
Over 45 years. The dealership is at 2055 West Ogden Avenue in Naperville, and the same service and parts team handles everything from oil changes and tire rotations to warranty repairs and EV service.
Service Your Ford at Fair Oaks Ford
2055 West Ogden Avenue · Naperville, IL 60540 · Service: (630) 793-4680 · Open 7:00 AM Mon–Sat
